Privacy Policy

 Privacy Notice

This privacy notice discloses the privacy practices for www.grahambehaviorservices.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

This Privacy Policy applies to: (a) information we collect from persons, either electronically, via postal mail, in-person or over the phone, in connection with their relationship with Graham Behavior Services whether it be for a services or other means (b) all registrants or participants in Graham Behavior Services or any other Graham Behavior Services sponsored event and (c) users of any related services, applications or sites that link to this Privacy Policy (collectively (a), (b) and (c) referred to hereunder as the “Services”).

The Policy describes Graham Behavior Services collection and use for its legitimate interest of users’ Personal Information (e.g., information that identifies a specific person, such as full name, postal address, telephone number, email address, or credit or debit card number) where that information is not otherwise publicly available.   It also describes generally Graham Behavior Services practices for handling Other Information (e.g., interests, demographics and site usage) collected from you, through us or from a third party to the extent such information is associated with a particular device, user or user account.

Who we are

This Privacy Notice applies to information we collect when you use [www.grahambehaviorservices.com] and any other websites, mobile applications (“app(s)”), or services that post a link to this Privacy Notice (collectively, the “Service”). This Privacy Notice describes how  Graham Behavior Services, Tinton Falls, NJ (“[Graham Behavior Services],” “Company,” “we,” or “us”) collects, uses, and shares Service-related information about you.

Our website address is: www.grahambehaviorservices.com.

Our mission is to provide high quality, comprehensive, evidence based programming to all of the individuals in our care. We pride ourselves on creating programs that serve the needs of our learners with autism spectrum disorders, as well as their families. Our dedicated and compassionate team works with each family to develop individualized training and behavioral supports in the home, school, and community.

What personal data we collect and why we collect it

We collect contact information to be able to communicate with you. For example, if you sign up for a mailing list, create an account, apply for a job, or enter a promotion, you may be asked to provide your name, address, email, cell phone number, and/or date of birth. We retain this information for [X amount of time] and do not use this information for any marketing purposes.

We collect basic visitor information through Google Analytics cookies (search queries, device type, geolocation, return visits, etc.) but you can opt out of cookies at any time via your browser settings. To learn how Google uses your information see Google’s privacy policy. We retain this information for [X amount of time] and use this information for our internal marketing purposes only.

We collect credit card information when you make a purchase on our website. In such event, it is our policy to redirect you to a payment processing portal hosted by a third party payment processor. Please read the privacy policy on our payment processor’s website regarding the use, storage and protection of your credit card information before submitting any credit card information.

We collect personal data to process and ship your orders, inform you about the status of your orders, correct addresses and conduct identity verification and other fraud detection activities. This involves the use of certain Personal Data and payment information.

We collect personal data when you interact with our third party social networking features, such as “Like” or “Share” functions, to serve you with advertisements and engage with you on third party social networks. You can learn more about how these features work, the profile data that we obtain about you, and find out how to opt out by reviewing the privacy notices of the relevant third party social networks.

 

Personal Information

“Personal Information” is the information that identifies you as an individual, such as name, postal address, telephone number, email address and credit or debit card number.

Personal Information You Submit

We collect Personal Information when you submit it to us, including but not limited to when you submit a donation, register for or subscribe to certain events, products, or services, create a profile, participate in an auction, sweepstakes, game or contest, take a survey, use an interactive feature, or participate in a forum.

Personal Information We Receive from Third Parties

We may receive Personal Information about you from third parties, including, for example, information about your transactions, purchase history, or relationships with various product and service providers, and your use of certain applications. For example, if you access an Online Service through a third party connection or log-in, such as Facebook Connect, that third party may pass certain information about your use of its service to us. This information could include, but is not limited to, the user ID associated with your account, any information you have permitted the third party to share with us, and any information you have made public in connection with that service.

Other Information

“Other Information” is any information that does not reveal your specific identity, such as browser information, information collected through cookies and other technologies, demographic information, and aggregated information. We may combine Other Information with your Personal Information, and when we do, we treat the combined information as Personal Information.

Other Information You Submit

We collect Other Information when you submit it to us. It may include your age, gender, education, occupation, financial information, interests, photos, connections, and comments.

Other Information We Receive from Third Parties

We may receive Other Information about you from third parties, including but not limited to, demographic data, information about your interests, and information about your activities on other websites.

Other Information We Collect Automatically When You are Online

Personal Data

Personal data is collected when users provide personal information that is not publically available to Graham Behavior Services, for example by registering through the Site and donating funds. The personal information that you provide must be true, accurate and complete and all registration details (where applicable) must contain your real name, address and other requested details.

Aggregated information, such as information on traffic patterns within the Site, is collected by Graham Behavior Services through various methods:

IP Addresses: We collect IP addresses through the Site. An IP address is a number that is automatically assigned to your computer whenever you’re surfing the web. Web servers, the computers that “serve up” web pages, automatically identify your computer by its IP address, and when you request a page from the Site, our servers log your IP address. The Site does not link IP addresses to anything personally identifiable, so although your session will be logged, you will remain anonymous to us.

Use of Cookies:  Graham Behavior Services may use cookies and other tracking technologies (including browser cookies, pixels and beacons), which are comprised of small bits of data that often include an anonymous unique identifier.  A cookie is a small data file that most major web sites write to your device for record keeping purposes when you visit them. Cookies allow us to measure activity on the Site and to improve your user experience, for example by remembering your passwords and viewing preferences. Cookies are used by Graham Behavior Services to measure activity on the Site and make improvements and updates based on which areas are popular and which are not. We will make available cookies, containing non-personally identifiable information such as IP address and pages viewed, regarding your activity on the Site to certain third party providers with whom we work, in order to show advertisements relating to this Site that may be of interest to you. Most browsers are initially set to accept cookies. If you’d prefer, you can set yours to refuse cookies or to alert you when cookies are being sent. However, it is possible that some parts of the Site will not function properly if you do so.

Contact forms

Graham Behavior Services stores contact form submissions for a certain period for customer service purposes, and does use the information submitted for marketing purposes.

Who we share your data with

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

What rights you have over your data

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

How we protect your data

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Mailchimp

When you signup for our mailing list and interact with an email campaign that you receive from us, we may collect information about your device and interaction with an email via Mailchimp cookies and other tracking technologies to collect some of this information. Mailchimp’s use of cookies and other tracking technologies is discussed more below, and in more detail in their Cookie Statement here.

    • Device information: We collect information about the device and applications you use to access emails sent through our Services, such as your IP address, your operating system, your browser ID, and other information about your system and connection.
    • Product usage data: We collect usage data about you whenever you interact with emails sent through the Services, which may include dates and times you access emails and your browsing activities (such as what pages are viewed). We also collect information regarding the performance of the Services, including metrics related to the deliverability of emails and other electronic communications our Members send through the Services. This information allows us to improve the content and operation of the Services, and facilitate research and analysis of the Services.

If you have opted in to our marketing emails, you can opt out of receiving marketing emails from us at any time by clicking the “unsubscribe” link at the bottom of our marketing messages.

Contact information

If you feel that we are not abiding by this privacy policy, you should contact us immediately at info@grahambehavior.com.